Aug 122020
 

Our telecoms provider has managed to divert our phones to a separate line while they work on the problems we are currently experiencing, so we can now receive calls.

Please be aware that we only have the one line available, so the number of calls we can deal with is greatly reduced.

If your phone call can wait until later we would appreciate it if you try calling this afternoon instead.

Again, we apologise for this inconvenience and hope to be back to normal working soon.

EDIT: Just before noon, and we do now have all our phones lines back, but please be aware that call connection appears to be a little unstable and some calls are randomly being dropped.

This appears to be a widespread issue around the Edinburgh area with BT broadband (and internet phone calling) due to the recent storms.