Jul 292020

NHS Pharmacy First Scotland is a consultation service designed to encourage the public to visit their community pharmacy as the first port of call for all minor illnesses and common clinical conditions. The current Minor Ailments Service will be discontinued and replaced by this new service, which will be delivered by every pharmacy in Scotland from Wednesday 29th July 2020.

People can access this service by attending at a community pharmacy of their choice, usually without an appointment. There is no registration required.

During the current pandemic, physical distancing restrictions will be in place. It may be more appropriate for people to telephone the pharmacy before attending.

As part of the service a Pharmacist can give you advice and treatment (if you need it) for minor illnesses such as the following:

AcneCystitis (in women)Nappy rash
Allergies & HayfeverDiarrhoeaPain
Athlete’s footDry skin or eczemaPeriod Pain
Blocked or runny noseHeadacheScabies
Cold soresHaemorrhoidsSore throat
ConjunctivitisHead liceThreadworms
ColicImpetigoThrush (inc Oral)
CoughMouth ulcersVerucas

Some age restrictions apply to some of these conditions and the potential treatment that a pharmacist may advise. Pharmacists, like GPs, can only provide certain medicines and products on the NHS. All of these are proven to be effective for treating your condition. If you want a specific medicine or product you may need to buy it. The pharmacist will give you advice on this.

If the pharmacist thinks it is better for you to see your GP, they may refer you directly or tell you to make an appointment.

There is a Patient Information Leaflet if you wish to read more about how to use the service, and you can visit NHSInform to search for your local community pharmacies.