We successfully initiated the first stage of migrating our telephone system “to the cloud” yesterday morning. We plan to fully implement the next stage of the migration of our telephone system when it goes live at 08:00 on Friday morning (1st October). This will mean that we have the capacity to advise you where you are in […]
We are currently working on an update to our telephone system for the benefit of our patients . It is hoped we will be starting the initial stages of the update today between 12:00 and 13:00. No disruption to the telephone service is expected, but in preparation we felt we should forewarn you that it […]
Further to our previous news items on this topic, please be advised that Forbes Road will once again be closed to allow the roadworks started last month to be finished. The roadworks will be carried by Edinburgh Council out over 10 days between Wed 29th September to Friday 8th October. There will be no access […]
The way you will get your flu vaccine this year has changed. People aged 70 or over will now be sent a letter by the national booking system with details of an appointment at a vaccination centre. Information about how to arrange your flu vaccination for all other eligible individuals will be available soon. From […]
The Edinburgh Community Physiotherapy Musculoskeletal Out-Patient Service has restarted their self-referral process, so patients can submit their own self-referral form if they feel they need to seek help with a musculoskeletal issue. The service is available to those aged 16 years or over, to request ROUTINE out-patients physiotherapy. If you consider your problem to be urgent then […]
Further to our news post last week, the resurfacing work on Forbes Road was started on Monday 9th, but paused when they found a material which is a safety hazard for the workmen working on the road. Please note, this does not pose a potential threat to the residents or any one else. The road will […]
Due to a technical issue on our website, we received no messages generated by any of our contact forms between 00:47 and 18:43 on Thursday 12th August 2021. This includes (among others): change of address information, appointment cancellations, chronic disease questionnaires, photos, and by far the most used form – repeat prescription requests. We know […]
Unfortunately we are having network issues this morning which is limiting our ability to use our computer systems. This has been reported to the Health Board, and we are trying to access backup systems at present, but please be patient with us if we are a little late with our telephone consultations, or in picking […]
Please be aware that Forbes Road (the road the Practice is on) will be closed all of next week (week beginning 9th August 2021) for surfacing work by Edinburgh Council. There will be no access for any cars on to the road during that time. Please plan any attendance you have to the Practice accordingly.
We have been having a few intermittent issues with our phones lines since Monday, and our provider needs to run some checks on our lines that will require our phones to be down for the duration. This work has been scheduled for Thursday 5th August, between 1.30 and 2pm. Phone lines should be back up […]
We’re currently experiencing problems with our phone lines. This has been reported and we hope will be resolved quickly.
From 15th June there are two new conditions covered by the Pharmacy First Scheme. Pharmacy First is an NHS Scotland service by which patients can attend their local community pharmacy for a variety of minor illnesses, without the need for an appointment, rather than attending their GP surgery. You can read more about the service […]
You can obtain a record of your vaccination status, for travel purposes, by either: calling the COVID status helpline on 0808 196 8565 between 10am and 6pm. Or by requesting it through the NHSinform website.www.nhsinform.scot/covid-19-vaccine/after-your-vaccine/get-a-record-of-your-coronavirus-covid-19-vaccination-status Please note you either need to have the username and password you were allocated on your NHS Lothian invitation letter (you […]
Since the start of the COVID-19 restrictions, and the need for increased telephone consultations, the Practice has set up a system to allow patients to submit skin lesion/rash/wound photos in via this website so a GP or nurse can review them. Please be aware that this functionality is NOT to be used without first being […]