Get Telephone Advice

During consultations, interruptions are upsetting for the doctor, nurse and for patients, so the reception staff have been instructed not to put telephone calls through during surgery sessions.

We have a time set aside each morning between 10.40 – 11.00am when you may speak to a doctor or a nurse on the telephone. The doctor will be of your choice if he or she is available, if not, you will be asked if you would like to speak to another doctor. A doctor can also ring you back if the telephone time becomes congested.

Did you know?

The practice has around 10,700 to 11,000 patients currently registered with us, with an average turnaround of anywhere between 10-50 patients per week.
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