We offer booked, telephone, open and emergency appointments throughout the day.
May be made with the doctor of your choice by phoning 0131 228 6081. The usual consulting times of each individual doctor are shown in the table below. It is usually possible to see the doctor of your choice within four working days, although, during holiday periods you may have to wait longer. The appointment is 10 minutes long, but a double appointment may be requested if there are multiple conditions to discuss.
An evening service is available on a Thursday from 18.00–19.30; however, associated services are limited as there is no nursing support. This session cannot be used for emergency consultations as it is out of normal hours with limited support facilities. For emergencies you should contact NHS 24 on 111 or call 999.
As well as being able to book in advance, there are a few appointment put in reserve for ‘on-the-day‘ use with the doctor of your choice. They are only available to be booked from 8am on the day of the appointment and are available either at the beginning or at the end of the GP’s normal surgeries. The numbers/timings of these appointments are also determined by the availability of the GP on any particular day. This type of appointment attempts to allow patients shorter notice access to see their usual GP when necessary. It is important that you telephone to arrange one of these appointments before coming to the Practice.
A small number of Telephone Appointments are also available on a daily basis in the morning with the Emergency Doctor. These are only available to book on the day, and are offered to patients where a face-to-face appointment may not be needed. These consultations are scheduled for 5 minutes in duration, but the time you are given when the Emergency Doctor will call is only approximate as sometimes previous calls may run long. If, from your discussion, the GP feels you need to be seen in person, they will arrange an emergency appointment for you. Please note that these appointments are different from the telephone advice “speaking time” the Practice has allocated between 10:40-11:00 every day. The details of which are available here.
Open Surgery appointments
Are available each morning to give patients and GPs consulting flexibility, but unlike booked appointments, are not scheduled with a specific GP. You should not have to wait more than one working day to see a doctor in an open surgery. Bookings are made in half hour groups and patients are seen in turn by the available doctors. At times of great demand we are able to extend the surgeries for as long as necessary. Our open surgeries should not be mistaken for a drop-in clinic – you still need to book your appointment in advance. Our phone lines open Mon-Fri at 8am, and the appointments available for booking on the day go quite fast. The appointment is 10 minutes long, but a double appointment may be requested if there are several conditions to discuss.
Are available each afternoon for any problem that you consider cannot wait until the next day at the discretion of the Emergency Doctor. We request that you do not make inappropriate use of our emergency services.
If you are unable to keep your appointment, please let us know quickly so that it can be offered to someone else. Each month approximately 100 patients fail to keep their appointment without letting us know. Over a year this represents the equivalent of two weeks consultation time. This is a huge waste of our time that could be available to you! If you wish, you can cancel using our online form, or if you have signed up to our texting service by texting the word CANCEL to 07860 035 293.
If you feel it is appropriate, you may ask your doctor for a chaperone to be present during your consultation or examination.
Continuity of Care
Patients are free to consult the health professional of their choice. We like to offer patients flexibility to choose which doctor or nurse they wish to see, recognising that individuals offer differing consulting styles, and differing areas of special interest and expertise. We also recognise that patients may prefer to see a male, or female doctor about some complaints. We do, however, strongly encourage patients to see their usual doctor or nurse for management and review of long-term conditions.
|Dr Mike Cash||ALL DAY||AM||AM||ALL DAY||ALL DAY|
|Dr Judith Penny||AM||AM||ALL DAY||AM||NOT IN|
|Dr Nicholas Walls||ALL DAY||ALL DAY||AM||ALL DAY||ALL DAY|
|Dr Jude Boyd||NOT IN||AM||ALL DAY||ALL DAY||ALL DAY|
|Dr Caroline Calvert||AM||NOT IN||ALL DAY||ALL DAY||AM|
|Dr Susie Carswell||ON MATERNITY LEAVE - BACK EARLY SUMMER 2019|
|Dr Peter Wands||ALL DAY||ALL DAY||NOT IN||ALL DAY||ALL DAY|
|Dr David MacSorely||ALL DAY||ALL DAY||NOT IN||ALL DAY||ALL DAY|
|Dr Julie Handley||AM||ALL DAY||ALL DAY||NOT IN||NOT IN|
|Dr Rachel Cooper||ALL DAY||ALL DAY||NOT IN||ALL DAY||ALL DAY|
|Dr Laura Gilchrist||NOT IN||ALL DAY||NOT IN||ALL DAY||ALL DAY|
|NURSES & PHLEBOTOMISTS|
|Angela MacArthur||ALL DAY||ALL DAY||ALL DAY||AM||NOT IN|
|Pauline Tang||NOT IN||AM||ALL DAY||ALL DAY||ALL DAY|
|Shona Swain||ALL DAY||ALL DAY||AM||NOT IN||NOT IN|
|Siobhan Badger||NOT IN||NOT IN||NOT IN||ALL DAY||ALL DAY|
|Hannah Brown||AM||AM||AM||AM||NOT IN|