Book an Appointment

 

We offer booked, telephone, open and emergency appointments throughout the day.

Booked appointments

May be made with the doctor of your choice by phoning 0131 228 6081. The usual consulting times of each individual doctor are shown in the table below. The appointment is 10 minutes long, but a double appointment may be requested if there are multiple conditions to discuss.

An evening service is available on a Thursday from 18.00–19.30; however, associated services are limited as there is no nursing support. This session cannot be used for emergency consultations as it is out of normal hours with limited support facilities. For emergencies you should contact NHS 24 on 111 or call 999.

As well as being able to book in advance, there are a few appointment put in reserve for ‘on-the-day‘ use with the doctor of your choice. They are only available to be booked from 8am on the day of the appointment and are available either at the beginning or at the end of the GP’s normal surgeries. The numbers/timings of these appointments are also determined by the availability of the GP on any particular day. This type of appointment attempts to allow patients shorter notice access to see their usual GP when necessary. It is important that you telephone to arrange one of these appointments before coming to the Practice.

The Practice also has a number of telephone appointments available to book each day. There are some in the morning scheduled for around 10-11am, and some in the afternoon for around 2-3pm. We ask that you wait until 9am until you start phoning specifically to book a telephone appointment slot so that we can get the 8am urgent phone calls dealt with first. Please make sure you are available and next to your phone during the time window our Patient Services Advisers give you for the GP to call you back. For more information on how these appointments work, and when they are appropriate, please read about them here.

Open Surgery appointments

Are available each morning to give patients and GPs consulting flexibility, but unlike booked appointments, are not scheduled with a specific GP. You should not have to wait more than one working day to see a doctor in an open surgery. Bookings are made in half hour groups and patients are seen in turn by the available doctors. At times of great demand we are able to extend the surgeries for as long as necessary. Our open surgeries should not be mistaken for a drop-in clinic – you still need to book your appointment in advance. Our phone lines open Mon-Fri at 8am, and the appointments available for booking on the day go quite fast. The appointment is 10 minutes long, but a double appointment may be requested if there are several conditions to discuss.

Emergency appointments

Are available each afternoon for any problem that you consider cannot wait until the next day at the discretion of the Emergency Doctor. We request that you do not make inappropriate use of our emergency services.

Missed appointments

If you are unable to keep your appointment, please let us know quickly so that it can be offered to someone else. Each month approximately 100 patients fail to keep their appointment without letting us know. Over a year this represents the equivalent of two weeks consultation time. This is a huge waste of our time that could be available to you! If you wish, you can cancel using our online form, or if you have signed up to our texting service by texting the word CANCEL to 07860 035 293.

Chaperones

If you feel it is appropriate, you may ask your doctor for a chaperone to be present during your consultation or examination.

Continuity of Care

Patients are free to consult the health professional of their choice. We like to offer patients flexibility to choose which doctor or nurse they wish to see, recognising that individuals offer differing consulting styles, and differing areas of special interest and expertise. We also recognise that patients may prefer to see a male, or female doctor about some complaints. We do, however, strongly encourage patients to see their usual doctor or nurse for management and review of long-term conditions.

CONSULTING TIMES:

MondayTuesdayWednesdayThursdayFriday
DOCTORS
Dr Mike CashALL DAYAMAMALL DAYALL DAY
Dr Judith PennyAMAMALL DAYAMNOT IN
Dr Nicholas WallsALL DAYALL DAYAMALL DAYALL DAY
Dr Jude BoydNOT INAMALL DAYALL DAYALL DAY
Dr Caroline CalvertAMNOT INALL DAYALL DAYAM
Dr Susie CarswellAMALL DAYALL DAYALL DAYNOT IN
Dr Peter WandsALL DAYALL DAYNOT INALL DAYALL DAY
Dr David MacSorelyALL DAYALL DAYNOT INALL DAYALL DAY
Dr Laura GilchristALL DAYPMPMNOT INALL DAY
Dr Hannah MaysonNOT INAMAMALL DAYALL DAY
Dr Kenneth DuffyALL DAYALL DAYAMALL DAYALL DAY
NURSES & PHLEBOTOMISTS
Angela MacArthurALL DAYALL DAYALL DAYAMNOT IN
Pauline TangNOT INAMALL DAYALL DAYALL DAY
Shona SwainALL DAYALL DAYAMNOT INNOT IN
Siobhan BadgerNOT INNOT INNOT INALL DAYALL DAY
Hannah BrownAMAMAMAMNOT IN
The above times are to indicate the set days the Doctors and Nurses practice. They take no account of other activities, such as leave or requirement to attend meetings or training when sessions may be altered or not take place.