Jul 012008

Unlike booked appointments, during the open surgery there are a selection of doctors available who will see patients on a first-come-first-served basis. They are held in the morning, usually at 10am and 11.15am, although times may vary.

Is it necessary to book in?
Yes – please do not turn up without an appointment.

So is it possible to see the doctor of my choice?
We recognise that continuity of care is an important issue with both doctors and patients, so if you have been unable to secure a booked appointment with the doctor of your choice, it is possible to select a specific doctor when you book an open surgery appointment. This can’t be guaranteed however, as each doctor can only see 3 patients during each open surgery.

How long will I have to wait?
That depends on when you arrive. We ask that you show up at the beginning of the surgery, and you should be seen in order, so you’ll only have to wait approximately 20 minutes at most.

Do I have to cancel if I can’t make it?
Of course! Don’t mistake the open surgery for a drop in clinic. If you can’t make that appointment it needs to be cancelled so that we can make it available to someone else