Repeat Prescription Turnaround Time
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Latest News

Telephone downtime – THU 29 MAR 2018

The Practice is currently in the process of migrating to a new telephone system. The whole process will be happening in stages over the next few weeks. As part of the migration we may experience a loss of service at some point during Thursday the 29th of March where we will not be able to […]

Spring 2018 Newsletter

The spring 2018 issue of the Bruntsfield Medical Practice newsletter is now available to read online. In this quarter’s issue we announce some changes to the reception team, as well as say hello to our new GP specialist trainee, Dr Collinson. We also remind people, ahead of the summer, to book their travel appointments with […]

Online Prescription Requests

MONDAY 26 FEBRUARY 2018 The problems we experienced with our online prescription request form have now been resolved. NHSmail have set up new procedures to prevent this problem happening again. We apologise again for the delay in resolving the issue and thank you for your patience.

**Update – Online Prescription Requests**

FRIDAY 16TH FEBRUARY 2018 The online prescription request form has been opened for use however, it is still being worked on by our network engineering team as we’re still experiencing intermittent problems with requests not coming through. If you prescription is urgent, we ask that you continue to use the method of handing in your […]

Update – Online Prescription Requests – Wednesday 14th February 2018

THE ONLINE REPEAT PRESCRIPTION REQUESTS FORM IS CURRENTLY NOT WORKING We are sorry for the inconvenience currently being experienced as a result of us still having some technical difficulties with online repeat prescription requests. We are addressing the matter daily to fix the problem, but are unsure when it will be fixed. The technical issue […]

Online repeat prescription requests

THURSDAY 1ST FEBRUARY 2018 We’re currently experiencing technical issues with our online prescription requests. Prescriptions can only be requested by either handing in your repeat slip or filling out one of our repeat request slips which are available at reception. We will update our website as soon as the issues are rectified.

Winter 2017 Newsletter

The winter 2017 issue of the Bruntsfield Medical Practice newsletter is now available to read online. In this quarter’s issue we say goodbye to a couple of our long serving members of admin staff in the Practice, and we advise all our patients to be ‘health-wise this winter’ with some hints and tips from the […]

Be Flu-Free this Winter

Thank you to everyone who attended our big flu blitz clinics for making them run as smoothly as possible, and to everyone who has since attended one of our smaller nurse-led sessions. Since the flu vaccination season started, the Practice has managed to administer over 2000 vaccinations to eligible patients, which is a huge undertaking […]

Repeat Survey – blood test results

At the very beginning of the year, we asked our patients who had undergone a blood test at the Practice over the previous 3 months if they could complete a survey asking their opinion on the handling of test results by the Practice. We got a subdued response at the time, and because we are […]

UPDATE – Power restored at Bruntsfield – Thu 23rd Nov

Scottish power were good on their word at making us a priority to fix the power cut we had this morning. Overall we lost power for less than two hours, and we are now back up and running – the phones, lights and all our IT systems are working again. Apologies to all the patients […]

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